All policies are subject to change at any time. Exceptions will be given to special cases.
I only accept payment through Paypal.
I will send a confirmation email of your purchase after receiving payment.
If you would like to cancel the Zoom appointment, please inform me 3 hours before the specified time. If you cancel, you then have one week from the cancelled date to reschedule. If you do not reschedule during this time, your reading will be forfeited.
If you are going to be late for the Zoom appointment, do inform me earlier at least 1 hour before the scheduled appointment. If you are more than 15 minutes late, I will consider you a no-show and cancel. This would be considered as non-refundable.
To reschedule, send me an email. You will only receive one free reschedule. If you cancel the appointment for the second time, the payment will be forfeited and not refundable.
There are no refunds for readings, cancellations, rescheduling and no-shows. Instead of asking for a refund, I would appreciate if you can share why you are dissatisfied and then we can work out a deal from there.
Note: I will only refund if I am unable to deliver your live reading at the specified timeline or not able to read you.